More Questions…
Physical GoodsWhere are your products made?
Physical products are produced by our production partners and may be made in different locations depending on the product. Specific product details are provided on each product page when available.
How long will it take to receive my order?
Most orders arrive within 7–12 business days. This includes production time and shipping, though delivery times can vary depending on the product and destination. You’ll receive tracking information once your order ships.
Do you ship internationally?
Yes. International shipping is available. Some restrictions may apply. Shipping fees are calculated at checkout based on your shipping destination. Additional customs duties or import taxes may apply.
What is the shipping cost?
Shipping fees are calculated at checkout based on your shipping destination.
Can I change or cancel my order?
If you need to make a change or cancel an order, please contact us as soon as possible. Because some products begin production shortly after an order is placed, changes or cancellations may not always be possible.
What if my order arrives damaged?
We want your order to arrive safely. If your item arrives damaged, please contact us with your order information and photos of the damage so we can help resolve the issue.
Can I return a physical product?
Because our products are made to order, returns may not be accepted unless an item arrives damaged, defective, or incorrect. Please check the individual product details and shop policies before ordering.
What if I receive the wrong item?
Mistakes happen. If you receive an incorrect item, contact us and we’ll work with you to make it right.
Digital ArtHow do I receive my digital purchase?
Digital products are delivered electronically. After your purchase, you’ll receive instructions for accessing and downloading your files.
Can I print the artwork?
Yes! You can print your artwork at home or use a local or online print service. Files include .125” bleed for professional printing - perfect for framing with clean edges. For home printing, you can crop or center the image as needed.
Can I share or resell the files?
Digital products are for personal use only. Please don’t share, redistribute, resell, or use the files commercially.
Can I use the artwork for my business or products?
No. Commercial use, including using the artwork on products for sale, is not included with your purchase.
What file types will I receive?
Includes 4 high-resolution 300 DPI JPGs in one ZIP file.
Sizes:
24x36” (2:3 ratio)
10x10” (1:1 ratio)
8x10” (4:5 ratio)
5x7” (5:7 ratio)
Are digital products refundable?
Because digital products are delivered electronically, all digital sales are final. If you have a problem accessing your purchase, please reach out and we’ll be happy to help.